Privacy Policy
Last updated: 30 June 2026 • Effective date: 30 June 2026
This Privacy Policy explains how Khelverse ("Khelverse", "we", "us" or "our") collects, uses, shares, stores and protects information when you use our games, apps and services (together, the "Services"), including apps we publish on Google Play. We follow the requirements of the Google Play User Data policy and applicable data protection laws.
Contents
1. Who we are
Khelverse is a gaming brand that builds light, friendly games designed to help people have fun, relax and chill. For the purpose of data protection law, Khelverse is the data controller of the personal information processed through our Services.
Contact: support@khelverse.com
2. Information we collect
We aim to collect only what we need to run and improve our games. The data we collect may include:
| Data type | Examples | Why we collect it |
|---|---|---|
| Information you provide | Display name / username, email (if you contact us or create an account), feedback and support messages. | To create your profile, respond to support requests and improve the game. |
| Device & technical data | Device model, operating system version, language, app version, crash logs, advertising identifier. | To run the app, fix bugs, prevent fraud and ensure compatibility. |
| Gameplay & usage data | Levels played, scores, in-game progress, session length, features used, taps and clicks. | To save your progress and understand how the game is used so we can improve it. |
| Approximate location | Coarse, country/region-level location derived from your IP address (we do not collect precise GPS location). | For analytics, fraud prevention and showing region-appropriate content. |
| Purchase data | Record of in-app purchases (handled by Google Play; we do not store your full payment card details). | To deliver purchased items and provide support. |
We do not knowingly collect sensitive personal data (such as precise location, contacts, photos, SMS, call logs or health data) unless a specific feature clearly requires it and you have granted permission.
3. How we use your information
- To provide, operate and maintain our games and Services.
- To save your progress, scores and preferences.
- To improve, personalize and develop new features and content.
- To diagnose crashes, fix bugs and keep the Services secure.
- To respond to your support requests and communicate important updates.
- To prevent fraud, abuse and violations of our terms.
- To show advertising (where applicable) and measure its performance.
- To comply with legal obligations.
We do not sell your personal information.
5. Third-party services & SDKs
Our games may use trusted third-party tools (software development kits, or SDKs) that may collect data in accordance with their own privacy policies. These may include, for example:
- Google Play Services — core app functionality and security.
- Analytics (e.g. Google Analytics for Firebase) — to understand app usage.
- Crash reporting (e.g. Firebase Crashlytics) — to detect and fix crashes.
- Advertising (e.g. Google AdMob), where ads are shown — to serve and measure ads.
We encourage you to review the privacy policies of these providers. We update our integrations over time and only work with partners that maintain appropriate data protection standards.
6. Data security
We use reasonable administrative, technical and organizational measures to protect your information against unauthorized access, loss, misuse or alteration. This includes encryption of data in transit using industry-standard HTTPS/TLS, access controls and limiting data collection to what is necessary. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data retention & deletion
We keep personal data only for as long as it is needed for the purposes described in this policy, or as required by law. When data is no longer needed, we delete or anonymize it.
Request deletion of your data: You can ask us to delete your account and associated personal data at any time by emailing support@khelverse.com with the subject "Data Deletion Request". We will verify your request and action it within a reasonable period, subject to any legal retention obligations.
8. Your rights & choices
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Reset or limit your advertising identifier in your device settings.
To exercise any of these rights, contact us at support@khelverse.com.
9. Children's privacy
Our games are intended for a general audience. We do not knowingly collect personal information from children in violation of applicable law (such as COPPA in the United States or GDPR-K in the EU). If a game is directed to children, we follow Google Play's Families policy and design it with appropriate protections. If you believe a child has provided us with personal data without proper consent, please contact us and we will delete it promptly.
10. Device permissions
Some features may request device permissions (such as network access or storage). We request only the permissions needed for a feature to work, explain why when relevant, and you can manage or revoke permissions at any time in your device settings.
11. International data transfers
Your information may be processed and stored in countries other than your own, where data protection laws may differ. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your data when it is transferred internationally.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you within the app. Your continued use of the Services after an update means you accept the revised policy.
13. Contact us
If you have any questions, concerns or requests about this Privacy Policy or your data, please contact:
Khelverse
Email: support@khelverse.com
Privacy requests: privacy@khelverse.com